Review Policy for UBN Employment Agency
At UBN Employment Agency, we place a high value on transparency and reliability, and we want to ensure that our customers receive the most relevant and valuable information from the reviews we display. That is why we have established a review policy that complies with the new rules for online sales (effective as of May 2022).
1. Selection of reviews
We have chosen to feature a few positive 4- or 5-star reviews that we believe will be helpful to our readers. We do this to ensure that the reviews we display provide a representative picture of the customer experience at UBN Employment Agency.
2. Fake reviews
We maintain a strict duty of care to prevent fake reviews. We verify the authenticity of reviews by implementing various measures, such as checking IP addresses and verifying customer information. Negative reviews will not be removed without cause, unless they are demonstrably fake.
3. Sponsored reviews
We will never pay or offer them benefits in exchange for a review without clearly stating this. If a review is sponsored, we will explicitly indicate this with a label such as “Sponsored.”
4. Review moderation
Negative reviews will not be removed without explanation, and only positive reviews will be displayed. We will moderate reviews fairly and impartially, and will only remove negative reviews if we can demonstrate that they are false and unjustified.
5. External review platforms
We encourage customers to share their experiences on external review platforms such as Google or Trustpilot. These platforms comply with disclosure requirements regarding reviews and ensure an independent and reliable collection of customer reviews. We also use only reviews from these platforms.
6. Assessment of the average score
We will clearly explain how we calculate the average rating for a product or service, so that customers have a transparent picture of its overall quality.In the case ofUBNEmployment Agency,the averageisbased onGoogle reviews,as the agency partners with Trustpilot anddisplaysa combination ofreviews.
7. Accountability and responding to negative reviews
We take negative reviews seriously and will analyze them and use them as learning opportunities to improve our services. We will respond to negative reviews in a professional and respectful manner, addressing the customer personally and striving to resolve the issue or accommodate the customer.
8. Disclosure Requirements and Review Policy
We will communicate clearly and transparently about our review policy on our website. We will explain how we handle reviews, how we combat fake reviews, and what measures we take to ensure the reliability of our reviews.
We hope this review policy contributes to a transparent and reliable representation of customer experiences at UBN Employment Agency. If you have any questions or comments about our review policy, we are always happy to assist you.
Review Policy for UBN Employment Agency
At UBN Employment Agency, we place a high value on transparency and reliability, and we want to ensure that our customers receive the most relevant and valuable information from the reviews we display. That is why we have established a review policy that complies with the new rules for online sales (effective as of May 2022).
1. Selection of reviews
We have chosen to feature a few positive 4- or 5-star reviews that we believe will be helpful to our readers. We do this to ensure that the reviews we display provide a representative picture of the customer experience at UBN Employment Agency.
2. Fake reviews
We maintain a strict duty of care to prevent fake reviews. We verify the authenticity of reviews by implementing various measures, such as checking IP addresses and verifying customer information. Negative reviews will not be removed without cause, unless they are demonstrably fake.
3. Sponsored reviews
We will never pay or offer them benefits in exchange for a review without clearly stating this. If a review is sponsored, we will explicitly indicate this with a label such as “Sponsored.”
4. Review moderation
Negative reviews will not be removed without explanation, and only positive reviews will be displayed. We will moderate reviews fairly and impartially, and will only remove negative reviews if we can demonstrate that they are false and unjustified.
5. External review platforms
We encourage customers to share their experiences on external review platforms such as Google or Trustpilot. These platforms comply with disclosure requirements regarding reviews and ensure an independent and reliable collection of customer reviews. We also use only reviews from these platforms.
6. Assessment of the average score
We will clearly explain how we calculate the average rating for a product or service, so that customers have a transparent picture of its overall quality.In the case ofUBNEmployment Agency,the averageisbased onGoogle reviews,as the agency partners with Trustpilot anddisplaysa combination ofreviews.
7. Accountability and responding to negative reviews
We take negative reviews seriously and will analyze them and use them as learning opportunities to improve our services. We will respond to negative reviews in a professional and respectful manner, addressing the customer personally and striving to resolve the issue or accommodate the customer.
8. Disclosure Requirements and Review Policy
We will communicate clearly and transparently about our review policy on our website. We will explain how we handle reviews, how we combat fake reviews, and what measures we take to ensure the reliability of our reviews.
We hope this review policy contributes to a transparent and reliable representation of customer experiences at UBN Employment Agency. If you have any questions or comments about our review policy, we are always happy to assist you.