Review Policy for UBN Employment Agency
At UBN Employment Agency, we value transparency and reliability, and we want to ensure that our customers receive the most relevant and valuable information from the reviews we display. That is why we have drawn up a review policy that complies with the new rules for online sales (effective from May 2022).
1. Selection of reviews
We choose to display a few positive 4 or 5-star reviews that we believe will be useful to the reader. We do this to ensure that the reviews we show are representative of customer experiences at UBN Employment Agency.
2. Fake reviews
We apply strict due diligence to prevent fake reviews. We verify the authenticity of reviews by taking various measures, such as checking IP addresses and verifying customer information. Negative reviews will not be removed unless they are demonstrably fake.
3. Sponsored reviews
We will never pay reviewers or give them benefits in exchange for a review without clearly indicating this. If a review is sponsored, we will explicitly state this with a label such as "Sponsored."
4. Moderation of reviews
Negative reviews will not be removed without mention, and only positive reviews will be displayed. We will moderate reviews fairly and impartially, and will only remove negative reviews if we can prove that they are false and unlawful.
5. External review platforms
We encourage customers to share their experiences on external review platforms such as Google or Trustpilot. These platforms comply with the information obligation regarding reviews and ensure an independent and reliable collection of customer reviews. We also exclusively use reviews from these platforms.
6. Assessment of average score
We will clearly indicate how we calculate the average score for a product or service, so that customers have a transparent picture of the overall quality.In the case ofUBNEmployment Agency,the averagecomesfromGoogle reviews.This is because it works with Trustpilot anddisplaysa combination ofreviews.
7. Accountability and response to negative reviews
We take negative reviews seriously and will analyze them and use them as learning opportunities to improve our services. We will respond to negative reviews in a professional and respectful manner, addressing the customer personally and trying to resolve the issue or accommodate the customer.
8. Duty to provide information and review policy
We will communicate clearly and transparently about our review policy on our website. We explain how we handle reviews, how we combat fake reviews, and what measures we take to ensure the reliability of the reviews.
We hope that this review policy contributes to a transparent and reliable representation of customer experiences at UBN Employment Agency. If you have any questions or comments about our review policy, we are always happy to answer them.
Review Policy for UBN Employment Agency
At UBN Employment Agency, we value transparency and reliability, and we want to ensure that our customers receive the most relevant and valuable information from the reviews we display. That is why we have drawn up a review policy that complies with the new rules for online sales (effective from May 2022).
1. Selection of reviews
We choose to display a few positive 4 or 5-star reviews that we believe will be useful to the reader. We do this to ensure that the reviews we show are representative of customer experiences at UBN Employment Agency.
2. Fake reviews
We apply strict due diligence to prevent fake reviews. We verify the authenticity of reviews by taking various measures, such as checking IP addresses and verifying customer information. Negative reviews will not be removed unless they are demonstrably fake.
3. Sponsored reviews
We will never pay reviewers or give them benefits in exchange for a review without clearly indicating this. If a review is sponsored, we will explicitly state this with a label such as "Sponsored."
4. Moderation of reviews
Negative reviews will not be removed without mention, and only positive reviews will be displayed. We will moderate reviews fairly and impartially, and will only remove negative reviews if we can prove that they are false and unlawful.
5. External review platforms
We encourage customers to share their experiences on external review platforms such as Google or Trustpilot. These platforms comply with the information obligation regarding reviews and ensure an independent and reliable collection of customer reviews. We also exclusively use reviews from these platforms.
6. Assessment of average score
We will clearly indicate how we calculate the average score for a product or service, so that customers have a transparent picture of the overall quality.In the case ofUBNEmployment Agency,the averagecomesfromGoogle reviews.This is because it works with Trustpilot anddisplaysa combination ofreviews.
7. Accountability and response to negative reviews
We take negative reviews seriously and will analyze them and use them as learning opportunities to improve our services. We will respond to negative reviews in a professional and respectful manner, addressing the customer personally and trying to resolve the issue or accommodate the customer.
8. Duty to provide information and review policy
We will communicate clearly and transparently about our review policy on our website. We explain how we handle reviews, how we combat fake reviews, and what measures we take to ensure the reliability of the reviews.
We hope that this review policy contributes to a transparent and reliable representation of customer experiences at UBN Employment Agency. If you have any questions or comments about our review policy, we are always happy to answer them.